We know that analyzing shipping performance by country is sometimes not enough. In vast markets such as the US, Australia, or Canada, regional logistics can vary widely.
That’s why we’re thrilled to announce a highly requested upgrade: ParcelWILL now supports State/Province level dimensions globally across both the Orders and Analytics dashboards! Here is what's new and how it helps you optimize your shipping strategy:
📍 1. Pinpoint Shipments with Regional Filters in Orders
Navigating your shipments is now more precise. We've upgraded the Destination filter on the Orders page.
Drill down past the country level to select specific states or provinces (e.g., filtering for only "California, United States").
The "Destination" column in the data grid now explicitly displays both the state/province and the country for quick scanning.
📊 2. Granular Analytics for Regional Performance
The new State/Province dimension has been globally integrated into your Analytics dashboard.
Global Filtering: Apply state-level filters across all core metrics, including Shipments, Order-to-delivery time, Transit time, and Exceptions.
🚚 3. Detailed Carrier Evaluation
In the detailed data views (like Order-to-delivery time details), we have separated "Destination country" and "Destination province" into distinct, customizable columns.
Optimize Strategy: By exporting this granular data, you can accurately evaluate which carrier performs best in specific regions, empowering you to negotiate better rates or switch providers for underperforming states.
As always, thank you for choosing ParcelWILL and trusting us with your post-purchase experience.