ParcelPanel has launched a brand-new order tracking solution designed specifically for Shopify customer accounts, allowing your customers to track their orders seamlessly without ever leaving their customer account.

This new experience brings a post-purchase journey comparable to top-tier DTC ecommerce brands—clean, intuitive, and fully embedded within the customer account environment.

To fit different store setups and use cases, we now offer three types of tracking widgets and two tracking page redirect options, giving you the flexibility to choose the experience that works best for your brand and customers. The entire solution is out of the box, requires zero code, and is safe and risk-free to enable.

For a detailed introduction and step-by-step setup guide, please refer to this help documentation: Built-in order tracking for Shopify customer accounts

As always, thank you for choosing ParcelPanel. Your continued support drives us to keep improving the post-purchase experience and building solutions that help your brand stand out.

We’ve enhanced the carrier display options on the tracking page to give you more flexibility and control.

Previously, this feature only offered two choices: show all carriers or hide all carriers.

Now, we’ve introduced a new middle option that allows you to hide Chinese carriers only, while continuing to display all other carriers as usual.

Even better, this new option is also supported for last-mile delivery carrier display, ensuring a consistent experience across different delivery stages.

In addition, when you enable Dropshipping mode with one click, the system will automatically select this middle option by default, making it easier to achieve a dropshipping-friendly carrier display without extra setup. For more details about the Dropshipping mode, please refer to this help documentation.

Thank you for your continued support.

You can now add a custom sending domain in ParcelPanel to send shipping notification emails from your own brand domain.

After the domain is verified, shipping notifications will be sent using your brand’s email identity, which improves deliverability and strengthens brand trust.

Thank you for your continued support — we’ll continue to deliver a better post-purchase experience for you and your customers.

ParcelPanel for Google Sheets™ lets you export and manage your order data directly in Google Sheets™ with just a few clicks.

This integration eliminates manual work by automatically syncing your orders from ParcelPanel into spreadsheets, giving you clear, real-time access to the data you need.

With this app, you can:

ParcelPanel helps Shopify merchants provide exceptional post-purchase experiences, and this integration makes your order data more accessible for performance tracking, team collaboration, and operational efficiency.

You can check this help doc for more details: How to integrate with Google Sheets?

The ParcelPanel React integration for Shopify headless stores is now live!

Developers can now easily integrate ParcelPanel’s post-purchase experiences into any React-based headless storefront.

📘 Developer documentation: ParcelPanel Headless React Components Integration Guide

ParcelPanel remains committed to delivering the most native, flexible, and high-performance post-purchase solution for Shopify headless merchants.

We’ve streamlined the app installation process to make setup even faster and smoother — you’ll be up and running in no time.

A series of detailed refinements and performance optimizations has been made to further enhance the overall experience.

Thank you for your continued support — we look forward to growing better together.

Introducing the Post-purchase Hub — a unified experience that brings together Order Tracking + Returns & Exchanges + Shipping Protection.

Thanks for your continued support—stay tuned for more updates to enhance the post-purchase experience!

We’re excited to launch the more cost-effective ParcelPanel Bundle.

Post-purchase is no longer a fragmented module — it’s now a fully integrated solution: Order Tracking + Returns & Exchanges + Shipping Protection.

This enables merchants to significantly reduce after-sales costs, improve operational efficiency, increase customer loyalty, and repeat purchases.

The upgraded smart matching algorithm now works automatically, requiring no extra effort from merchants—more accurate, more efficient, and smoother logistics tracking.

ParcelPanel is dedicated to delivering the best post-purchase experience for Shopify brands.

Thank you for your continued support — we look forward to growing better together.

“Ease of use is a form of respect” — we mean it.

Now you can add, edit, or drag your branded tracking page into your store’s navigation menu directly within the ParcelPanel admin. No need to open extra pages or switch tabs anymore.

You now have full control over your EDD data sources. Select the option that best suits your business, and drag to prioritize with ease.

You can check this help doc for more details: How to provide post-purchase estimated delivery dates with ParcelPanel?

We’ve made a series of subtle improvements across the app to make your experience smoother, faster, and more intuitive.

We’ve introduced a variety of new fields—such as Last-mile delivery, Pickup location, and Location—now available in Shipping Notifications, select integrations, Order Export, and Webhook & API 2.0. These enhancements enable merchants to create more personalized workflows and significantly enhance the post-purchase experience.

The Tracking Page - Preview screen has been visually optimized to help merchants better understand how their tracking page will appear to customers.

The Orders tab now includes Location as a dimension across filters, search, and column customization—significantly improving usability. The export feature also allows users to select specific fields and supports sorting, providing merchants with more control over the exported data.

The Send shipping tracking events to Shopify feature now supports two additional shipment statuses: Ready for pickup and Failed attempt. These updates help improve delivery success rates.

The Analytics tab—across Shipments, Order-to-delivery time, Transit time, and Exceptions—now includes Location filters and columns. Plus, the Details table now supports CSV export for deeper analysis.

Thanks for your continued support—stay tuned for more updates to enhance the post-purchase experience!