ParcelPanel for Google Sheets™ lets you export and manage your order data directly in Google Sheets™ with just a few clicks.

This integration eliminates manual work by automatically syncing your orders from ParcelPanel into spreadsheets, giving you clear, real-time access to the data you need.

With this app, you can:

ParcelPanel helps Shopify merchants provide exceptional post-purchase experiences, and this integration makes your order data more accessible for performance tracking, team collaboration, and operational efficiency.

You can check this help doc for more details: How to integrate with Google Sheets?

The ParcelPanel React integration for Shopify headless stores is now live!

Developers can now easily integrate ParcelPanel’s post-purchase experiences into any React-based headless storefront.

📘 Developer documentation: ParcelPanel Headless React Components Integration Guide

ParcelPanel remains committed to delivering the most native, flexible, and high-performance post-purchase solution for Shopify headless merchants.

We’ve streamlined the app installation process to make setup even faster and smoother — you’ll be up and running in no time.

A series of detailed refinements and performance optimizations has been made to further enhance the overall experience.

Thank you for your continued support — we look forward to growing better together.

Introducing the Post-purchase Hub — a unified experience that brings together Order Tracking + Returns & Exchanges + Shipping Protection.

Thanks for your continued support—stay tuned for more updates to enhance the post-purchase experience!

We’re excited to launch the more cost-effective ParcelPanel Bundle.

Post-purchase is no longer a fragmented module — it’s now a fully integrated solution: Order Tracking + Returns & Exchanges + Shipping Protection.

This enables merchants to significantly reduce after-sales costs, improve operational efficiency, increase customer loyalty, and repeat purchases.

The upgraded smart matching algorithm now works automatically, requiring no extra effort from merchants—more accurate, more efficient, and smoother logistics tracking.

ParcelPanel is dedicated to delivering the best post-purchase experience for Shopify brands.

Thank you for your continued support — we look forward to growing better together.

“Ease of use is a form of respect” — we mean it.

Now you can add, edit, or drag your branded tracking page into your store’s navigation menu directly within the ParcelPanel admin. No need to open extra pages or switch tabs anymore.

You now have full control over your EDD data sources. Select the option that best suits your business, and drag to prioritize with ease.

You can check this help doc for more details: How to provide post-purchase estimated delivery dates with ParcelPanel?

We’ve made a series of subtle improvements across the app to make your experience smoother, faster, and more intuitive.

We’ve introduced a variety of new fields—such as Last-mile delivery, Pickup location, and Location—now available in Shipping Notifications, select integrations, Order Export, and Webhook & API 2.0. These enhancements enable merchants to create more personalized workflows and significantly enhance the post-purchase experience.

The Tracking Page - Preview screen has been visually optimized to help merchants better understand how their tracking page will appear to customers.

The Orders tab now includes Location as a dimension across filters, search, and column customization—significantly improving usability. The export feature also allows users to select specific fields and supports sorting, providing merchants with more control over the exported data.

The Send shipping tracking events to Shopify feature now supports two additional shipment statuses: Ready for pickup and Failed attempt. These updates help improve delivery success rates.

The Analytics tab—across Shipments, Order-to-delivery time, Transit time, and Exceptions—now includes Location filters and columns. Plus, the Details table now supports CSV export for deeper analysis.

Thanks for your continued support—stay tuned for more updates to enhance the post-purchase experience!

We’re excited to announce the official release of ParcelPanel Webhook & API v2.0 — a major upgrade from v1.0 that brings enhanced functionality, improved data clarity, and stronger security.

If you’re currently using API/Webhook v1.0, rest assured — your integration remains fully functional without any impact.

👉 Webhooks v2.0

👉 ParcelPanel API v2

Explore the new capabilities and take your integration to the next level.

ParcelPanel now uses AI to extract pickup location details intelligently when a shipment enters the Ready for Pickup status. Since many carriers don’t provide structured pickup addresses, our system analyzes raw tracking descriptions to uncover precise and helpful pickup information. This helps customers collect their shipments faster and reduces the chance of missed pickups.

Additionally, tracking numbers now appear underlined when a carrier’s tracking link is available, making it clear they’re clickable. This small but helpful UI upgrade enhances usability—especially for last-mile delivery, where customer interaction is often required.

Thank you for choosing ParcelPanel. Let’s keep improving the post-purchase experience together.

Following the launch of our Last-mile Delivery solution, we’ve expanded carrier support to include CNE Express, CJ Packet, and YDH. This will enable even more accurate last-mile tracking and improve customer visibility.

You can check this help doc for more details: Learn more about last-mile delivery