We’ve released a new version of our last-mile delivery solution to help reduce failed deliveries, save logistics costs, enable quick resolution of issues by contacting the last-mile carrier, and further boost customer satisfaction and loyalty.

You can check this help doc for more details: Learn more about last-mile delivery

The sync period, filters, search, and display limits for orders have been extended from 90 to 120 days.

The ParcelPanel admin and Tracking page have been further optimized to enhance performance, providing a smoother experience for merchants and customers.

New options including Newest created, Best sellers (AI-powered), and Frequently bought together (AI-powered) have been added to help merchants boost repeat sales. See the help doc for more details.

New fields: Tracking link and Destination province/state, have been added to the CSV export, offering merchants more flexibility with their order data.

Added Norwegian (Bokmål) language in the ParcelPanel admin, improved order info display visuals, and more accurate auto-translation.

Thank you for choosing ParcelPanel. We look forward to continuing to support your business with our improved services 😘

This feature allows users to add a tracking widget to the new order status page, enabling customers to seamlessly track their orders. This integration aims to reduce a significant number of WISMO (Where Is My Order) tickets and ensure the best post-purchase experience.

ParcelPanel has expanded its integration ecosystem to better cater to users' personalized needs and fully harness the power of automation. The newly added app integrations in this release include, but are not limited to, Zapier, Reviewsio, Okendo, and Flits

Thank you for choosing ParcelPanel. We look forward to continuing to support your business with our improved services.

We've integrated ParcelPanel Returns with ParcelPanel Tracking to help merchants automatically track return shipments. This integration aims to provide customers with the best post-purchase experience.

Here is the help doc: How to integrate with ParcelPanel Returns?

ParcelPanel has released a brand-new Shopify Polaris visual system. This update ensures better alignment with the native Shopify admin interface and enhances future interface expandability.

Thank you for choosing ParcelPanel. We look forward to supporting your business with our improved services.

Our Post-purchase EDD functionality has been significantly upgraded. The improvements include:

Here is the help doc: How to provide post-purchase estimated delivery dates with ParcelPanel?

We've introduced a new annual subscription option that offers a 20% overall cost saving compared to our monthly plans. This new plan is designed to help our loyal customers better manage fluctuations in monthly order volumes and to provide an even better value proposition.

Rest assured, all users can continue with their current plans or switch to the new annual plan at any time.

Here is the help doc: ParcelPanel plans

Thank you for choosing ParcelPanel. We look forward to continuing to support your business with our improved services.

No action needed. Product names and prices in recommendations now automatically convert based on the store's language and currency for international customers.

When an order contains over three shipments, use the collapse/expand feature to view desired shipments, preventing a cluttered display.

Fine-tuned optimizations for details across Shipment details, Integrations, and Tailored for Shopify Features.

We have made adjustments to the ParcelPanel plans structure. In addition to the existing monthly subscription, we have introduced usage charges for exceeding the subscribed quota. The details of the new plans are outlined in our updated documentation, which you can find here.

The introduction of usage charges beyond the subscribed quota aims to provide more flexibility in response to fluctuations in order volumes. This allows you to manage your usage efficiently without being forced to upgrade to the next tier, ensuring a stable and branded tracking experience for your customers.

To further tailor the service to your needs, you can modify the spending limit for usage charges anytime. For guidance on how to make this adjustment, please refer to our help documentation.

We believe these changes will enhance your ParcelPanel experience and provide you with greater control over your tracking services.

Feel free to contact us if you have any questions or concerns.

The Dashboard tab has been revamped to offer a more intuitive and user-friendly interface, providing clear guidance for new users and delivering value right from the start.

Introducing the all-new Analytics tab, enabling you to perform comprehensive, multi-dimensional analysis on Shipments, Transit time, Tracking page, and Shipping notifications. This data-driven approach empowers you to make informed decisions and optimize your shipping strategies.

We are excited to introduce an array of new Integrations, including highly anticipated ones such as PayPal, SMSBump, Shopify Email, and many other top-tier apps. These integrations enhance your ParcelPanel experience and offer seamless connectivity with other platforms.

Embed the order lookup widget on the Shopify store page

This update includes: