Ready for Pickup, Shipment Sub-status, and Analytics Upgrades

New Shipment Status: Ready for Pickup
We’ve added a new shipment status — Ready for pickup. This status indicates that the shipment is available for the customer to collect from a pickup location. Paired with shipping notifications, it helps ensure timely pickups, reduces return rates, and significantly boosts customer satisfaction.
More Detailed Shipment Sub-statuses
A series of new sub-statuses have been introduced to provide clearer visibility into the shipment’s real-time progress. This enables merchants to take more targeted actions and improve operational efficiency.
You can check this help doc for more details: What's the meaning of ParcelPanel shipment status?
Enhanced Analytics: Order-to-Delivery Time & Exceptions
We’ve launched new analytics modules for Order-to-delivery time and Exception analysis. Use these data-driven insights to monitor performance, identify bottlenecks, and optimize your shipping strategy.
Additional Improvements
More flexible variables for shipping notification templates and integrations
Enhanced order export capabilities
Refined Orders dashboard
Minor bug fixes and performance optimizations
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Explore all the improvements in your ParcelPanel admin – and stay ahead with better visibility and control across the post-purchase journey.