The tracking page is one of the highest-engagement moments in the post-purchase journey — customers come back to it again and again. With Phase 2 of our ParcelWILL × TrustWILL integration, that attention now does double duty: building trust and collecting reviews, right where your customers already are.
⭐ Star ratings on recommended products
Recommended products on your tracking page now display their
TrustWILL star ratings
. Shoppers see real social proof at exactly the moment they're browsing what to buy next — turning post-purchase attention into your next conversion.
✍️ Collect reviews the moment an order arrives
For delivered shipments, customers can now
start writing a review directly from the product
on the tracking page. You capture feedback at the peak of customer satisfaction — right when the package lands — with zero extra friction.
For setup details, see: Tracking & Reviews Integration
We've also rolled out a couple of smaller improvements:
📦 New sorting options in Orders
— The Orders tab's Sort by menu now includes Pickup date
and Delivery date
, making it easier to organize and act on shipments by the milestones that matter most.🖼️ Smoother template image management
— We've refined the image-deletion experience in the tracking page templates for a cleaner, more predictable editing flow.As always, thank you for being a part of the ParcelWILL journey. We'll keep building a better post-purchase experience for you and your customers.